Thinking
Notes on the method, as it evolves
It's not the machine. It's the bean.
A small fruit from Colombia, and what it taught me about process, patience and the right conditions.
Get the framing right
Why the shape of the problem decides the solution, and how one equation inside discovery keeps a team honest.
When the agent is the user
What experience design looks like when an agent is the one using the interface, and what happens to the human experience when more of the journey is mediated by AI.